/200

OUT-100/200
 Outlook 2003 Introduction/ Advanced

Course Length: 1 day

*Prerequisite*
Introduction to Windows or equivalent working knowledge

What past students had to say about this class:

Short story long. I enjoyed and learned from this course. Good instructor who kept things interesting, showing great knowledge and passion for subject matter. ~M.C. \ USMC

Thanks to Kate, I feel  I now have the tools to do a better job. ~ N.W. \ Gia

Kate is a great instructor and kept the class lively. ~ D.M. \ Cercom


Course Contents

Getting started

  •  What is Outlook? 

  •  starting Outlook

  •  the Outlook application window

  •  Working with Outlook menus and toolbars

  •  Working in the Navigation Pane

  •  displaying help information

  •  Exiting from Outlook

Creating a contacts list

  •  Adding a contact to the contact list

  •  Changing the contacts folder view

  •  Sorting the contact list

  •  printing the contact list

  •  Additional contact topics

Sending and receiving mail messages

  •  creating and Sending a mail message

  •  Displaying and responding to a mail message

  •  Printing a mail message

  •  Attaching an external file to a mail message

  •  Displaying the contents of a file attachment

  •  Forwarding a mail message

  •  Using Follow-up Flags

  •  Formatting a Mail Message

  •  Additional mail message topics

Manipulating and managing mail messages

  •  changing the inbox folder view

  •  Regrouping the inbox Listing

  •  Creating a new folder

  •  moving a mail message into a folder

  •  Deleting a mail message

  •  restoring a deleted mail message

Setting up appointments

  •  Navigating through the calendar

  •  Scheduling a single appointment

  •  Scheduling a recurring appointment

  •  Editing an appointment

  •  deleting an appointment

  •  Scheduling an event

  •  changing the calendar folder view

  •  Printing the calendar 

  •  additional appointment topics

Setting up meetings

  •  creating and sending a meeting request

  •  responding to a meeting request

  •  Additional meeting topics

Creating a tasks list

  •  Adding a task to the task list

  •  updating the task list

  •  Changing the tasks folder view

  • creating and sending a task

  • accepting or declining a task

  • delegating a task

  •  additional task topics

Using the notes folder

  •  Creating a note

  •  saving a note in a file

  •  changing the notes folder view

  •  creating a task from a note

  • customizing notes

  •  Additional note topics

Working in the inbox folder

  • creating a signature
  • using outlook stationary
  • assigning mail messages to categories
  • searching for specific mail messages
  • creating a custom search folder
  • Filtering mail messages
  • applying automatic formatting to mail messages
  • modifying message settings and delivery options

Working in the calendar folder

  • applying labels to appointments
  • assigning categories to an appointment
  • proposing a new meeting time
  • reserving resources for a meeting
  • updating a meeting / canceling a meeting
  • customizing the calendar

Working in the contacts folder

  • sending a mail message from the contacts folder
  • writing a letter to a contact
  • sending contact information in a mail message
  • assigning contacts to categories

additional outlook features
  • creating a distribution list
  • saving mail messages in HTML and Text Files
  • Archiving mail messages and other outlook items
  • creating a custom outlook view

 

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