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MS-2011
troubleshooting
Microsoft exchange server 2003
Course Length: 3 Days
Tuition:
$1275
This
3-day instructor-led workshop provides students with the knowledge and
skills to identify and resolve common Microsoft Exchange Server issues.
Prerequisites
Before
attending this workshop, students must have:
- Completed
Course 2400, Implementing and Managing Exchange Server 2003
-OR-
- Completed
Course 2009, Upgrading Your Skills from Microsoft Exchange Server 5.5
to Microsoft Exchange Server 2003
- One
or more years of messaging and network experience supporting Exchange
Server
Microsoft
Certified Professional Exams
This
course will help the student prepare for the following Microsoft Certified
Professional exam:
Skills
Gained
At
the end of the workshop, students will be able to:
-
·
Apply
knowledge of a troubleshooting methodology to identify and resolve a
problem.
-
·
Identify
and resolve network connectivity problems and problems arising from
host resolution protocols.
-
·
Identify
and resolve problems with public folders and mailboxes.
-
·
Identify
and resolve front-end server and back-end server issues that cause
problems with OutlookÒ Web Access.
-
·
Identify
and resolve problems with Internet protocol virtual servers such as
SMTP, IMAP, and POP.
-
·
Identify
and resolve connectivity problems between servers running Exchange
Server 2003, between Exchange Server 2003 and other
messaging systems, and problems with relay configurations.
-
·
Identify
and resolve problems with bandwidth, services, database corruption,
service failures, disk space, and other server performance problems.
-
·
Identify
and resolve encryption and digital signature issues and problems
caused by viruses.
-
·
Identify
and resolve problems related to migrating from Exchange Server 5.5 to
Exchange Server 2003.
-
·
Apply
knowledge of troubleshooting methodology to create a troubleshooting
strategy and identify the appropriate tools, processes, and procedures
for each step of the strategy.
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