MS-2272
Implementing and Supporting Microsoft Windows XP Professional

Course Length: 5 days

Tuition: $2125
 
What past students had to say about this class:

The staff is great and the course gave me valuable information. ~K.S. \USMC

Course Overview

The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft® Windows® XP Professional in a variety of stand-alone and network operating system environments. Customers have indicated that they require an in-depth training solution for implementing and supporting Windows XP Professional. Therefore, this course will address customers' needs for knowledgeable personnel that can support desktops running Windows XP Professional.

Prerequisites

  • A+ certification, or equivalent knowledge.
  • Net+ certification, or equivalent knowledge.
  • Completed Course 2028, Basic Administration of Microsoft Windows 2000, or have equivalent knowledge of administrative tasks.

Microsoft Certified Professional Exams
This course will help the student prepare for the following Microsoft Certified Professional exam:

  • This course will be associated with the Windows XP Professional exam 70-270, Installing, Configuring, and Administering Microsoft Windows XP Professional.

Skills Gained

At the end of the course, students will be able to:

  • Install Windows XP Professional and upgrade to Windows XP Professional.
  • Automate an installation of Windows XP Professional by using answer files and Uniqueness Database Files (UDFs), or by using the System Preparation Tool in Microsoft Windows 2000.
  • Configure and manage hardware on a computer running Windows XP Professional.
  • Troubleshoot the boot process and other system issues.
  • Configure Windows XP Professional to operate on Microsoft Windows networks.
  • Configure the desktop environment, and use profiles to control desktop customization.
  • Configure and support Transmission Control Protocol/Internet Protocol (TCP/IP).
  • Configure and troubleshoot name resolution.
  • Configure Windows XP Professional for networks running Novell NetWare and UNIX operating systems.
  • Support remote users.
  • Configure Windows XP Professional for mobile computing.
  • Manage disks.
  • Configure and manage file systems.
  • Monitor resources and performance.

   


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